Ask what will be ready
Confirm whether the dealer is taxing the car with you, supplying temporary cover, or expecting you to arrive already insured. Ask for the registration number and collection time in advance so you can make arrangements without standing on the forecourt.
If a dealer mentions “drive-away insurance”, ask for the policy details. Check who is insured, the start and end times, excess, main exclusions and whether the cover suits the journey. It is still your responsibility not to drive uninsured.
Check the handover against the order
Look at the agreed specification, mileage, keys, accessories and any work the dealer promised. Do this before accepting the vehicle. Small points are easier to record while both parties are present.
Ask for the sales invoice, warranty information where applicable, service documents, MOT information, handbook and locking-wheel key. If the V5C is being changed online, retain the new keeper slip.
If the dealer’s cover does not suit you
Another option may be an annual policy beginning on collection day or a separate short-term policy. Check eligibility before relying on either.
Get a short-term quote →Ramasis Limited provides the quotation service and policy. We may receive commission if a policy is bought, without changing the premium you pay.
Take time before joining traffic
A handover can involve a rush of information. Sit in the car while it is stationary and find the main controls. Pairing a phone, choosing a route and adjusting displays can wait until you are safely parked if it cannot be completed before departure.
If the car differs materially from what you ordered, raise it there and then. Citizens Advice has guidance on rights when buying from a trader.